Privacy Policy for Shaddash Hair

 

Last updated: 1st October 2024

 

At Shaddash Hair, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website [www.shaddashhair.com]. By accessing or using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

We collect personal information necessary to provide you with our services and to ensure a smooth and satisfactory customer experience. This information may include:

 

• Personal identification details: such as your name, email address, and phone number.

• Shipping and billing information: including your address, payment details, and transaction history.

• Communication data: any inquiries, feedback, or other communication you send to us.

• Technical data: such as your IP address, browser type, and browsing activity on our site, collected through cookies to enhance your user experience.

 

2. How We Use Your Information

 

Your personal information is used solely for the following purposes:

 

• Order fulfillment: to process and deliver your orders.

• Customer service: to respond to your inquiries, provide updates on your orders, and offer product-related assistance.

• Marketing (with consent): to inform you of new products, offers, or promotions that may interest you. You may opt out of marketing communications at any time.

• Website improvement: to analyze trends and improve the quality of our website and services.

 

3. How We Protect Your Information

 

Shaddash Hair is committed to keeping your personal information safe. We implement a variety of security measures to protect your data from unauthorized access, alteration, or disclosure, including:

 

• Data encryption: All sensitive payment information is encrypted using Secure Socket Layer (SSL) technology.

• Limited access: Access to personal data is restricted to authorized employees or partners who need the information to perform their duties.

 

4. Sharing Your Information

 

Shaddash Hair does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties only for purposes directly related to your transaction, such as:

 

• Shipping providers: to deliver your orders.

• Payment processors: to securely handle payment transactions.

• Service providers: such as IT support or web hosting services that enable our business to function efficiently.

 

These third parties are contractually obligated to keep your information confidential and only use it as required to perform their services.

 

5. Your Rights

 

You have the right to:

 

• Access the personal information we hold about you.

• Correct or update your information if it is inaccurate or outdated.

• Request deletion of your personal data, where applicable.

• Withdraw consent to marketing communications at any time by contacting us or using the unsubscribe option in our emails.

 

6. Cookies

 

Our website uses cookies to improve your browsing experience and tailor our services to your preferences. You can control cookie preferences through your browser settings, but disabling cookies may affect certain functionalities of our site.

 

7. Third-Party Links

 

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed of any updates.

 

9. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

 

Shaddash Hair

Email: sade.adebanjo@gmail.com

Phone: +234 906 952 0305

Address: 23a, Opebi Rd, Ikeja, Lagos State, Nigeria.

 

Thank you for trusting Shaddash Hair with your personal information. We are dedicated to protecting your privacy while delivering the highest quality services.